Try before you buy
Shop credit-free
Explore styles & sizes
Hassle-free returns
Choose your pieces.
Select the Try Before You Buy button on the cart page and choose your preferred delivery method.
Try on
at home.
From the day your pieces arrive, you’ll have time to try them at home and decide which ones to keep.
Make any returns.
Make any returns within a week by following the retailer's returns process (see confirmation email).
Payment taken.
Payment will be automatically taken only for the pieces you decided to keep. No more waiting for refunds!
Only pay for what you keep, no hidden fees.
You’ll only be charged for the items you choose to keep. No hidden costs, no credit and no surprises. Our secure payment process keeps your details safe, giving you the freedom to enjoy trying on your pieces with complete peace of mind.
Delivery & Experience
Your items will be delivered according to the shipping option you selected at checkout. Details are confirmed in your confirmation email.
Once your order has arrived. We will email you the moment it begins, and again before it ends, so you always know exactly where you stand.
That is set by the brand and shown clearly at checkout, typically 5 or 7 days. Within that window, try everything on and send off anything you do not want. Keep labels on, and wear pieces only to try them.
The number of pieces depends on the brand, and any limit is shown at checkout. Explore a few key pieces or refresh your wardrobe entirely. Try consciously, and choose the pieces you can truly see yourself keeping.
Payment & Refunds
Your chosen delivery method is charged today. At the end of your try on period, we charge your card only for the pieces you keep. Anything returned in time is never charged. We will send reminders throughout, so nothing comes as a surprise.
Most major credit and debit cards, including American Express. You can also pay with Apple Pay or Google Pay.
None hidden. Delivery is shown at checkout and charged today. In some instances a quick card check is needed. We will let you know if this applies to your order, and it is refunded automatically. Your order will be subject to the brand's returns policy, including any applicable return fees.
No, there is no credit involved. There is no issuing of credit and therefore no interest charges.
Returns & Exchanges
Through the online returns portal, linked in your confirmation email. Pieces must be unworn and undamaged with labels attached, or they cannot be accepted. Try Before You Buy returns cannot be taken in stores or concessions.
No. They need to be sent within the period, not received. As long as your return is posted in time, you will not be charged for it.
You will be charged for it at the end of the period, though you remain covered by the brand's standard returns policy. Return it through their normal process and you will be refunded once it is checked in. There is no late fee. The difference is simply that you wait for a refund rather than never being charged.


