A seamless customer experience from beginning to end
At Harper, our mission is to create seamless customer experiences that elevate the online shopping experience. We believe that technology should enable without getting in the way. Our integrated solutions are thoughtfully designed to seamlessly blend with your brand and elevate your customer experience.
Seamless integrations with any API enabled platform
Integration Case Studies
Self-Portrait
Integration time -
1 Day
"The integration only took a matter of hours. Integrating to Shopify is simple enough without the need for support, but the Harper team made themselves available throughout the process and responded to queries quickly and efficiently"
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ME+EM
Integration time -
7 Days
"The Harper team were communicative and helpful throughout the process. Our client described the launch of the service “one of the smoothest project launches they’ve ever done”
Annoushka
Integration time -
2.5 Weeks
“The Harper team was responsive, knowledgeable, and available to answer any questions we had with the integration. They allocated a dedicated resource to support and even helped with end-to-end testing”
RIXO
Integration time -
2 Days
"The integration took two days to develop and test, and two hours to add the messaging to the product page and the learn more overlay."
Frequently Asked Questions
Yes - our goal is to help retailers create a seamless experience across all channels, from in-store to at-home. A big part of this is enhancing the visual appearance of the service, which is why we offer customisable packaging options. Instead of delivering in plain, unbranded packaging, we can customise the experience for individual brands, and even offer options like delivery in store bags or on-hanger delivery. We’ve even helped some retailers to eliminate disposable packaging from the service - a great option for retailers looking to reduce their environmental impact and appeal to environmentally-conscious customers.
Whilst any integration depends on the individual technical environment of each retailer, the majority of Harper integrations take less than 1 week development time. The fastest integration was done in a matter of hours from a retailer using our Shopify plug-in. The longest integration was 3.5 weeks for a retailer integrating into a custom-built legacy tech stack. Both partners are equally happy with the service and are receiving an ROI from the work done.
Individual implementation case studies can be found in our implementation pages. We’re always happy to answer technical questions or provide a demo if you get in touch at partners@harperconcierge.com.
The service is integrated via an API or by downloading one of our plug-ins available on Shopify, Adobe Commerce and Salesforce Commerce Cloud.
Our integration team would be happy to provide a demo of the service or assist with any integration questions and can be reached via partners@harperconcierge.com.
Lisa Armstrong
Fashion Director, The Telegraph
Get in Touch
We'd be happy to book a demo, answer any questions or tell you more about how retailers use Harper to drive sales and delight customers.